Question 1

How Long Does Delivery Take?

Accepted Answer

At Hatton Gold, every ring is carefully prepared, checked and finished before dispatch to ensure the highest quality.

In-Stock Rings: Delivered within 3–5 working days
Wedding Rings: Typically delivered within 3–5 working days
Modern Metal Rings: 3–5 working days when in stock; made-to-order or out-of-stock styles may take up to 6 weeks
Engagement Rings: Typically delivered within 3–5 weeks
Custom or Bespoke Orders: Delivery times may vary depending on the design and materials selected
Once your order is complete, it will be securely packaged and shipped using a tracked delivery service. You’ll receive tracking details as soon as your order has been dispatched.
If you need your ring sooner for a proposal, wedding, or special occasion, please contact us before ordering and we’ll always do our best to help.

Question 2

Can My Ring Be Re-sized?

Accepted Answer

Most rings from Hatton Gold can be resized depending on the metal chosen.

Rings That Can Be Resized
Rings made from precious metals can usually be resized, including:
Gold
Platinum
Silver

Rings That Cannot Be Resized
Modern metal rings cannot typically be resized due to the strength and structure of the material, including:
Titanium
Tantalum
Tungsten
If you’re unsure about sizing before ordering, we recommend contacting us for guidance to help ensure the perfect fit.

Question 3

Can you change the size of a ring after ordering?

Accepted Answer

Please check our ring size guide before you order.

Rings made from precious metals such as gold, platinum and silver can usually be resized after purchase.

Titanium, tantalum and tungsten rings cannot normally be resized. In these cases, a replacement may be needed.

If you are unsure, contact us before you place your order and we will help you choose the right size.

Question 4

Is gold good for everyday wear?

Accepted Answer

Yes — gold is an excellent choice for everyday wear and has been used in jewellery for generations due to its beauty, durability, and timeless appeal.

At Hatton Gold, we offer a range of gold rings designed to be worn comfortably every day.

Choosing the Right Gold
Different gold purities offer different benefits:
9ct Gold: More durable and resistant to scratches, making it ideal for daily wear
18ct Gold: Higher gold content with a richer colour and luxury feel, while still suitable for everyday use with proper care

Everyday Durability
Gold rings are designed to last, but like all jewellery, they can pick up small scratches over time with regular wear. Many customers see this as part of the character and story of their ring.
For the best longevity, we recommend removing your ring during heavy manual work, gym sessions, or when using harsh chemicals.

Question 5

Do you offer engraving?

Accepted Answer

Yes — Hatton Gold offers engraving on selected rings to make your piece even more personal and meaningful.

Whether it’s a special date, initials, names, or a short message, engraving is a perfect way to add sentimental value to your ring.
Please note:

Engraving availability depends on the ring style and width
Character limits may apply depending on the design
Engraved rings may not be eligible for return or exchange unless faulty

If you’re unsure whether a ring can be engraved, feel free to contact us and we’ll be happy to help.

Question 6

How do I find my ring size before ordering?

Accepted Answer

The best option is to use a ring size guide or ask us for help before you order. If you are buying a ring for someone else, we can also advise on the most practical ways to check their size.

Question 7

Can you make wedding rings to match an engagement ring?

Accepted Answer

Yes. We can design wedding rings to complement your engagement ring, including matching metal, profile and finish where needed.

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Frequently asked questions

How Long Does Delivery Take?

Can My Ring Be Re-sized?

Can you change the size of a ring after ordering?

Is gold good for everyday wear?

Do you offer engraving?

How do I find my ring size before ordering?

Can you make wedding rings to match an engagement ring?

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